1. About this Privacy and Cookie Notice

2. Information We Collect

3. Cookies and Their Use

4. How We Use Your Information

5. Sharing Your Personal Data

6. Keeping Your Data Secure

7. Your Rights

8. Contact & Further Information

1. About this Privacy and Cookie Notice

At SIMONE, we care deeply about your privacy. This notice explains how we collect, use, and safeguard your personal data when you visit our website, interact with our services online, or place an order.

As a French establishment, we follow the General Data Protection Regulation (GDPR) and all applicable privacy regulations in France and the EU.

2. Information We Collect

We only collect the information necessary to serve you better and enhance your experience with SIMONE. This includes:

• Information you provide: Name, phone number, email address, order details, delivery preferences.

• Website interaction data: Pages viewed, items added to your cart, and preferences saved.

• Payment and order history: If you place an order online, we store the transaction data securely (processed via trusted third-party services).

• Feedback or communication: Messages or inquiries you send to us via forms or email.

3. Cookies and Their Use

Cookies are tiny text files stored on your device that help improve your browsing experience. When you visit SIMONE’s website, cookies may be used to:

• Remember your preferred settings (like language or delivery method)

• Track basic website usage to help us improve site navigation and content

• Keep items in your cart for future visits

• Display promotions or updates that may interest you

We may also allow carefully selected third-party tools (e.g., for analytics or advertising) to set cookies. You have the option to manage or disable cookies through your browser settings.

4. How We Use Your Information

SIMONE only uses your personal data when it’s necessary and relevant to:

• Process and deliver your orders

• Send order updates or respond to inquiries

• Improve our website and services

• Communicate promotions, if you’ve opted in

• Ensure security and detect fraudulent activity

• Comply with legal obligations (e.g., tax and invoice regulations)

5. Sharing Your Personal Data

We may share your data with:

• Delivery partners: For fulfilling orders to your chosen address

• Payment processors: To securely handle your transaction

• Service providers: Such as website hosting or analytics platforms helping us operate our business

• Authorities or regulators: Only when legally required (e.g., fraud investigation)

Everyone we work with is contractually obligated to handle your data securely and only for the purpose we define. We do not sell your personal data to anyone.

6. Keeping Your Data Secure

We take privacy seriously and have implemented technical and organizational safeguards to protect your data:

• Encrypted storage and secure connections

• Limited access to data on a need-to-know basis

• Regular reviews of data handling practices

If we ever suspect a data breach that could affect you, we will notify you promptly in line with legal obligations.

7. Your Rights

Under GDPR and French law, you have rights concerning your personal data:

• Access your data

• Correct inaccuracies

• Request deletion (where legally permissible)

• Object to certain uses (like marketing emails)

• Request a copy of your data in portable format

To exercise any of these rights, contact us with proof of identity, and we’ll respond promptly.

8. Contact & Further Information

Questions? Requests? Feel free to get in touch.

Address:
Délices de Simone
3 Rue Blacas
06000 Nice – Côte d’Azur, France

Phone: +33 7 63 95 92 65
Email: privacy@simone-nice.fr (example – you may update this with the correct address)

We’re always here to make your experience secure, transparent, and delicious.